Shipping policy
Shipping Policy
We at Exo Sports are committed to delivering your order as quickly and efficiently as possible. Here's what you need to know about our shipping process:
Domestic Shipping
We offer free standard shipping on all orders over $49 within the United States. For orders under $49, a standard shipping fee will be calculated at checkout.
Order Processing Time
We typically process orders within 1-3 business days. Please note that processing times may be longer during peak seasons, holidays, or due to unforeseen circumstances.
Estimated Delivery Time
Once your order is processed and shipped, you can expect delivery within the following timeframes:
- **Standard Shipping:** 3-7 business days
Please note that these are estimated delivery times and may vary depending on your location and other factors beyond our control, such as weather conditions or carrier delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
Lost or Damaged Packages
In the rare event that your package is lost or damaged in transit, please contact us at hello@exogripusa.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Thank you for choosing Exo Sports!